Q. I’d like to reorder or replace a discontinued doorstyle. What should I do?

A. Unfortunately, once a doorstyle and finish color have been discontinued, Merillat no longer manufactures that cabinetry or its components. Our recommendation is that you visit a dealer in your area for additional assistance and advice.

Q. How do I replace a broken or damaged hinge on my cabinet?

A. In order to replace the hinge, you will first need to gather the following information: name of manufacturer; model name; model number; left or right opening hinge; and cabinetry product name on which the hinge is currently installed. The manufacturer, model name, and model number can be found printed or etched on the hinge. You may need to remove the hinge completely, as some manufacturers place this information in the hinge surface that is applied to the cabinet. Once you have compiled the above information, please contact the appropriate supplier.

Grass 866-994-7277
Mepla 800-456-3752
Blum 800-438-6788
Amerock 800-618-9559
Ferrari 800-664-4872

Q. Can you get me more information, including cost and availability, of a particular product or component?

A. To get further information on our products, please contact a local dealer.

Q. How do I replace roll-out tray drawer adapters and drawer guides?

A. We can send you replacements. Please locate the part number molded into the item. Email this number along with your complete name and address using the contact form on our website.

Q. How much do your cabinets cost?

A. Please contact your local Merillat dealer for pricing information. None of our products (except those sold in the Shop section of our website) are available direct. Your local dealer can provide a quote for the cabinetry of your choice. If you save your product references in an online workbook, you will be able to print a convenient list of products you are interested in. This will allow your dealer to help you in the most efficient manner.

Q. There are some minor scratches and nicks on my cabinets. How can I repair them?

A. For minor stain and finish touch-ups on your cabinets, we recommend our touch-up kits. You may purchase these in the Shop section of our website. For repairing larger surface areas, please contact your local Merillat dealer. They can assist you with the purchase of larger quantities of stain and sealer.

Q. Can you send me warranty information?

A. Warranty information is available in the Warranty section of our website. For additional inquiries, you may want to visit a dealer in your area.

Q. How do I clean and care for my cabinets?

A. For details on how to properly clean and care for your cabinets, we suggest you visit the Cleaning and Care section of our website. For additional inquiries, you might want to visit your local dealer.

Kitchen Remodeling FAQ

Q. What factors into the cost of a kitchen?

A: About half of the total cost of a kitchen is attributed to the cabinets. Cabinets have the greatest impact on your budget. Pricing is based on quality, materials used, and whether they are stock (ready made in specific sizes) or custom made to fit your specific kitchen.

The material you choose for surfaces, including counters, backsplashes, and floors, can also account for variations in price.

Talent and workmanship are also key factors in the overall price of your kitchen. In the remodeling business, you tend to get what you pay for. An accomplished designer, skilled sub-tradesmen, and expert installation crew may cost more, but you’ll appreciate their work every time you use your kitchen.

Q: How can I afford a new kitchen?

A: Like any major purchase, you should only spend what you can afford. This means determining a budget and sticking to it. If you work with a professional kitchen designer, he’ll help you make the most of the money you have available, and he’ll respect the budget you’ve set.

As for payment, there are a number of options. Some homeowners take out home equity loans. Many times, professional kitchen/bath firms will work with lending institutions to offer financing options much like car dealers offer. If you’re buying a house that requires a kitchen remodel, you may be able to incorporate the costs into your mortgage.

Q: How can I cut down costs?

A: One way to cut down costs is to do as much of the work yourself, depending on your skill level. You’ll definitely be able to tear out old cabinets (be careful not to damage walls and beams), take up old vinyl flooring, and handle trash removal. You may also want to paint or wallpaper on your own. You’re better off letting the pros handle plumbing and appliance hook-ups; if you try it on your own, you may violate building codes or invalidate manufacturer warranties. Let a professional installer put your new cabinets in so that they look their best.

Q: What should I know about contracts and orders?

A: Before any work begins on your kitchen, you should obtain detailed and written estimates, project specifications, and signed contracts from the professionals you hire. Make sure they’re bonded and insured and check references carefully. Your designer should prepare project drawings, including floor plans and renderings, which clearly represent your project. If anything changes mid-project, you should be asked to sign a change order.

Q: How is payment collected?

A: If you employ a designer, you may be required to pay a retainer fee before the job begins. Most companies will require a percentage (usually 50 percent or so) when you sign the contract, additional payment (usually 40 percent or so) when cabinets are delivered or installation begins, and the balance (10 percent or so) when the job is complete.